Part of our success comes from equipping our staff with the right virtual collaboration tools. NiceLabel has teams and offices in more than a dozen countries across the world, and countless employees worked from home even before the pandemic, so we learned the importance of remote collaboration a long time ago. KM: All of our operations today are completed remotely, but this isn’t a new concept for us.

Our focus is to eliminate delays, not create them.įE: How is NiceLabel supporting customers remotely? What changes did it require to be able to maintain support without on-site work? It’s purely about helping those businesses aiding the fight against COVID-19. Our purpose with this program is not to argue or worry over profit. A major charity composed of chefs and volunteers has also requested our help to streamline its efforts to prepare meals for healthcare workers and people in need. Right now, we’re working with a fashion retailer who switched over to manufacturing PPE. The program has already received interest. We have a team ready 24/7 to review requests worldwide, make decisions instantly and provide access to NiceLabel’s cloud-based software to help get supplies and necessities to the front lines as fast as possible. Submit your case to us-our approval process is relatively simple. We want to help any organization that feels labeling has become an obstacle causing delays in getting essential items to those who need them or could benefit from greater efficiency of the supply chain. Really, our cause is about helping the society to combat the virus. Ken Moir (KM): NiceLabel wants to help all organizations in the fight against COVID-19. Ken Moir, vice president of marketing, NiceLabel, answered some questions on the program, how the company is providing remote support and lessons learned that can be applied to the future.įood Engineering (FE): What steps do companies need to take to get approval for this program? If they are an existing customer, does it require any changes to what they’re currently doing?

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